Pinkberry Sucks Customer Reviews and Feedback
Pinkberry is a franchise of frozen dessert restaurants headquartered in Scottsdale, Arizona. There are currently over 260 stores in 20 countries. The first store was opened in January 2005 by Hye Kyung (Shelly) Hwang and Young Lee. The restaurant allows customers to customize their yogurt with a variety of toppings. The tart original flavor is very popular as well as fresh greek yogurt.
Customer service (Former Employee) says"The person who owned the company had me floating in different locations . It was unprofessional. Not one location that I worked in had my check. So I had to find another job"
Customer service (Former Employee) says"so unorganized manager owner who ever she is was so rude would come in and never speak and didn’t even know the other owner was another owner until like 2 month working there would come in and never say anything or introduce himself super weird work environment"
GENERAL MANAGER (Former Employee) says"This establishment was not that great to work at. There is a long list of aspects that would drive people away. From corporate, to franchise locations and practices and product."
Team Member (Former Employee) says"its basically a big mess between staff and management, i guess this initial chaos is expected out of small businesses , i just feel like maybe there is a better manager out there for the store in which i was working."
Team Member (Former Employee) says"Horrible management. Low Pay. Long Hours. Disrespectful people"
Shift Leader (Former Employee) says"Manager just made it a very uncomfortable work place."
crew member (Current Employee) says"VERY hostile work environment, drama. disgusting. a mother and a daughter work together and gang up on others making them cry. Extremely uncomfortable, the daughter and her boyfriend would come in the back and make sex jokes and kiss all over each other and be on top of each other. The mother and daughter both get paid minimum wage and act like they run the place. Manager doesn’t allow friends to work together... yet has family members working together and allowing them to make others feel uncomfortable and acting innocent. Cons: hostile work environment"
Server/Cashier (Former Employee) says"Manager use to give me alot of hours but when it was pay day he use to not pay me for the hours i worked for . It was always a problem with my check . I love the job serving frozen yogurt , putting on toppings and making shakes but working with this guy was a big no. Cons: Nothing"
Server/Entertainer (Former Employee) says"The job is an easy way to get money and get customer service onto your resume but from the new hired manager it is completely not worth it. Ridiculously poor time management on their part. Owner does not care. Unfair promotions to those undeserving. All around bad experience. Cons: short breaks, micro-managing"
Associate (Former Employee) says"My experience working for the pinkberry was this, they hired me on in December 2017, I was let go March 2018. Cons: The managers are snakes, as are the employees"
Shift Lead (Former Employee) says"For what they ask you do to its not worth the money they pay you for. Cons: everything"
Certified Trainer (Current Employee) says"If you're a student Pinkberry is ideal for you, for anything else os not worth it. You get under paid and over worked. free yogurt. Again. not the best career move. Cons: no vacation, no health, not many hours for winter"
cashier and frozen yogurt seller (Former Employee) says"was only given less than 10 hours a week. got paid poorly and every 2 weeks. management was not the best at al l but allowed employees to take from the merchandise if needed"
Shift Lead (Current Employee) says"Owe work under pressure, as a team. It gives you the opportunity to grow in the company and learn new things every day. Is very easy to communicate with the managers and explain your needs to them."
Crew member/Cashier- I work (Former Employee) says"I loved working there and the people who surrounded me but as far as management they could have done better. The company went bankrupt for 3 months and reopened and i was never compensated for the week prior to the bankruptcy nor did i receive my W2. Cons: Terrible management"
Store supervisor (Current Employee) says"To have carrer growth and opportunities in coming days. A Perfect working environment with a balance of personal and professional points. Highly profit oriented and delivers its promise to give 100% customer satisfaction. Cons: Adjustable"
Shift Leader (Former Employee) says"Each job you have can change your life. This job is also not as easy as it looks. The pay and the work associated with it isn't the best. You can learn alot but you won't be rewarded for your great work."
Team Member (Former Employee) says"Depending on the season the day go by quick. Also depending on the store and area you would be able to have a calm day. Certain store have favorites, and hours may be slim. Pinkberry work you for a low pay. At the store I was at the Manager wouldn't schedule a Runner and I was force to walk deliveries and still rush back to do other stuff in store. When I spoke up about my rights the Manager threaten to fire me if I didn't take the delivery, So I quit. Cons: Low pay, poor decisions, poor management staff, no benefits, and low hours."
ASSISTANT MANAGER (Former Employee) says"it was good working there but management was really poor and under managed Cons: General manager doesnt know how to be professional"
Shift Supervisor (Former Employee) says"too hectic and not enough staff…management wasn't knowledgeable on how to fix problems…management created more problems than they solved…zero accountability 100% finger pointing Cons: bad managers bad culture"
Current Employee - Team Member says"I have been working at Pinkberry full-time Cons: no one cares management is not care"
Former Employee - Shift Leader says"I worked at Pinkberry full-time for less than a year Cons: gross job, lots of cleaning and prep work, tiny space"
Former Employee - Crew says"I worked at Pinkberry part-time for more than a year Cons: Super greedy company does not care"
Former Employee - Team Leader says"I worked at Pinkberry full-time for more than 3 years Cons: Terrible management , lack of communication"
says"I worked at Pinkberry Cons: Everything from pay to hours to work ethics. Obviously all stores will vary based on management but from my experience, most of them don't care about their employees."
says"I worked at Pinkberry Cons: Everything else it was horrible"
Current Employee - California says"I have been working at Pinkberry full-time for more than 3 years Cons: Company overall cares nothing about Team Members or Shift Leads. Long hours, no breaks, racust, and homophobic"
Current Employee - Anonymous Employee says"I have been working at Pinkberry part-time Cons: The job is stressful at times."
Former Employee - Team Member/Shift Leader says"I worked at Pinkberry full-time for less than a year Cons: there began to be problems with hours and management was taking care of them and payroll was messing up as well"
Former Employee - Team Member/Shift Lead says"I worked at Pinkberry part-time for more than 3 years Cons: -TOO much drama -No recognition for certain Shift leads or Team Members -Does not take any suggestions -ALL ABOUT THE MONEY less about customers and business -Horrible about uniforms distribution -Don't try too hard with this job you won't get that far since it is a food place I worked for 3 years here (A bit to long I recognize it), but this place has no care for their employees only for themselves who are in a higher status of the pyramid. No wonder their corporate stores keep closing and their business is going completely south."